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Client Success Story — Bullet Solutions

300% more sales-qualified opportunities in two months

How FullFunnel restructured lead generation, compensation, and territory planning for a European scheduling software company expanding beyond universities.
Bullet Solutions logo
Client profile
Bullet Solutions
IndustryScheduling & timetabling software
AudienceHigher education, plus hotels/retail/SMB
ProgramSales & RevOps operational overhaul
Duration2016/2017 corporate cycle
Results
Operational overhaul
300%

Increase in sales-qualified opportunities

In the two months following the lead gen rebuild

The Company

Scheduling software saving universities millions in time and cost.

Bullet Solutions is a company based in Porto, Portugal, that develops scheduling and timetabling software. The company’s leading product ensures the real-time automatic class scheduling for over 100 global Higher Education Institutions. The Bullet Solutions’ scheduling and timetabling platform can save Institutions up to 90% of the effort and cost associated with the manual and complex processes of scheduling. With the new optimized processes, Universities saved more than $15M Euro in time and costs over the past decade.
The Challenge

Startup growing pains, without a strategic go-to-market.

While Bullet Solutions has been successful in regional and local markets in Europe, it has at time struggled with the typical growing pains most startups encounter in the areas of sales and marketing. The majority of traction to date has largely been attributed to targeted University accounts without a long term strategic approach to the country and total available market share globally. In addition, there had not been a comprehensive lead generation strategy in place associated with each region, nor a tangible set of KPI’s or quotas attached to the sales organization. Lastly, the company has branched out beyond targeting Universities and expanded its product offering to attract hotels, retail, smb markets and other vertical market segments in order to grow and accelerate revenue.
The Approach

Three objectives: revenue, lead gen, and operations.

FullFunnel was brought in to evaluate key functional areas of the company that would achieve three primary objectives:

  1. Improve and accelerate revenue growth to achieve 2016/2017 corporate objectives
  2. Institute lead generation strategies and KPI’s to support the 2016/2017 corporate objectives
  3. Develop and deploy operational improvements in the areas of customer success, compensation and quota planning, strategic account and territory planning, website optimization and product focus and realignment
“Scott Sorochak, one of the partners at Blarney Ventures and SVP at FullFunnel, came in and immediately rolled up his sleeves and began working with us on pretty much all facets of our business”, said Pedro Fernandes, Co Founder & CEO of Bullet Solutions. “Scott was able to come in, isolate the key areas of our business that needed restructuring and quickly helped us execute at a tactical level to improve our business”. By focusing first on lead generation improvements, Bullet Solutions was able to dramatically increase the quality and volume of marketing qualified leads and has seen a 300% increase in the amount of sales qualified opportunities for its sales team in the past 2 months alone. In addition, with a completely revamped and motivating compensation and strategic territory account plan in place, the sales team witnessed a significant improvement in overall rep productivity by region almost overnight. Lastly, by deeply analyzing other areas of the company’s P&L, several key expense reductions were made that ultimately reduced the company’s cash burn and coupled with revenue improvements, has helped shorten the path to corporate profitability. “FullFunnel has been instrumental in working with our existing investors to be an incremental operational arm of our company and execute rapidly yielding dramatic improvements throughout our organization”, Pedro added.

Objective 1

Accelerate revenue growth

Improve and accelerate revenue growth to achieve the company's 2016/2017 corporate objectives.

Objective 2

Lead generation strategy & KPIs

Institute lead generation strategies and KPIs to support those same corporate objectives.

Objective 3

Operational improvements

Develop and deploy improvements across customer success, compensation and quota planning, strategic account and territory planning, website optimization, and product focus and realignment.

Client Perspective
Scott Sorochak, one of the partners at Blarney Ventures and SVP at FullFunnel, came in and immediately rolled up his sleeves and began working with us on pretty much all facets of our business. Scott was able to come in, isolate the key areas of our business that needed restructuring and quickly helped us execute at a tactical level to improve our business. FullFunnel has been instrumental in working with our existing investors to be an incremental operational arm of our company and execute rapidly, yielding dramatic improvements throughout our organization.
PF
Pedro Fernandes
Co-Founder & CEO, Bullet Solutions
Why It Works · FullFunnel's Role

Lead generation first, then the operating model around it.

FullFunnel sequences its interventions, starting with the highest-leverage fix before restructuring everything else around it. This engagement is a proof point: focusing first on lead generation improvements is what unlocked a 300% jump in sales-qualified opportunities — with compensation, territory planning, and expense discipline compounding the gains from there.

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