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Client Success Story — Global Telecommunications Company

$26M+ in pipeline from a paid program built almost from scratch

How FullFunnel built a full-funnel paid digital program across search, social, and display for a telecom subsidiary with a one-person marketing team.
Client profile
Confidential — Global Telecom Subsidiary
IndustryTelecommunications (Americas region)
AudienceNorth American telecom buyers
ProgramFull-funnel paid digital marketing
ChannelsPaid search, LinkedIn, YouTube, display
Results
Full-funnel paid digital program
$26M+

Qualified pipeline generated

Including mid-deal assists

6x

Return on ad spend

From new deals

3.6x

Return on total deployed capital

1,041

Total leads generated

The Company

A Tier-1 network connecting the Americas to the world.

This global telecommunications company offers an end-to-end suite of locally-based, custom-designed communications solutions deployed over leading Tier-1 network infrastructure that connects the Americas with over 110 countries worldwide.
The Challenge

A lean team, disconnected marketing and sales, and almost no top-of-funnel.

Despite being a subsidiary of a large, global telecommunications conglomerate, the Americas group had a lean marketing team, with most effort driven by one stakeholder. Paid digital marketing wasn't adequately driving qualified traffic or converting qualified leads, resulting in minimal bottom-of-funnel demand and virtually non-existent top-of-funnel marketing-generated leads — compounded by little communication between marketing and sales on shared goals and SLAs.
The Approach

Full-funnel paid media, tied together by lead scoring.

Enter FullFunnel. FullFunnel was hired to build, deploy, and manage a productive paid digital marketing program across both paid search paid social, and display channels. FullFunnel got to work dissecting the competitive digital environment of the North American telecommunications industry, feeding the digital advertising opportunities and threats to internal ad campaign creators in real-time. With the synchronous approach of rapid industry research, live competitive digital environment monitoring, and iterative campaign creation, FullFunnel launched optimized paid search campaigns that more narrowly focused in on unique value propositions. In addition to launching new campaigns, FullFunnel created optimized landing pages that utilized progressive profiling to gather more information on leads and further validate their quality.

Top of the funnel paid social campaigns on LinkedIn and YouTube  complemented the bottom of the funnel campaigns on paid search. The top of the funnel campaigns utilized downloadable content offers to consistently generate quality top of the funnel leads. These leads were then nurtured down the funnel using a robust thank you page experience and personalized email nurture flows. Additionally, the sales team was able to pre-qualify many top of the funnel leads as sales ready using information provided from progressive profiling on form fills from nurture campaigns and a lead scoring infrastructure designed by FullFunnel.

FullFunnel also built and launched brand awareness campaigns based off major relevant news events, such as a major competitor no longer offering VPN services to China, and geo-targeted display campaigns that targeted important telecom industry events. 

Layer 1

Competitive & industry research

Dissected the competitive digital environment of the North American telecommunications industry, feeding advertising opportunities and threats to internal campaign creators in real time.

Layer 2

Bottom-of-funnel paid search

Optimized paid search campaigns narrowly focused on unique value propositions, paired with optimized landing pages using progressive profiling to validate lead quality.

Layer 3

Top-of-funnel paid social

LinkedIn and YouTube campaigns using downloadable content offers to consistently generate quality top-of-funnel leads, nurtured via a robust thank-you page experience and personalized email flows.

Layer 4

Lead scoring & sales pre-qualification

Progressive profiling from form fills and a lead scoring infrastructure let the sales team pre-qualify many top-of-funnel leads as sales-ready.

Layer 5

News-driven & event-targeted campaigns

Brand awareness campaigns tied to major relevant news events, plus geo-targeted display campaigns around important telecom industry events.

The Results

The results.

The results that this company experienced with FullFunnel were impressive. Most notably, the team delivered the following:

  • Over $26 million in qualified pipeline generated (including mid-deal assists)
  • Over 6X return on ad spend generated from new deals
  • Over 3.6X return on total deployed capital
  • 1,041 total leads generated

Why It Works · FullFunnel's Role

Top and bottom of funnel, engineered to reinforce each other.

FullFunnel builds paid programs that connect top-of-funnel awareness to bottom-of-funnel conversion through shared lead scoring and nurture infrastructure. This engagement is a proof point: a one-person marketing team, supported by full-funnel paid media and real-time competitive intelligence, generated $26M+ in qualified pipeline. Coordinated top- and bottom-funnel campaigns produced returns no single channel could reach alone.

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