<img alt="" src="https://www.smart-7-innovative.com/802971.png" style="display:none;">
Skip to main content
← All case studies
Client Success Story — ESTHER

From zero U.S. credibility to six state contracts in a highly regulated market

How FullFunnel served as ESTHER's outsourced demand generation, sales consulting, and pipeline management team to help a UK-proven FinTech platform break into the U.S. market despite heavy industry regulation.
Client profile
ESTHER
IndustryFinTech — financial aid distribution
AudienceNonprofit & government aid partners
ProgramMarket expansion & demand generation
ChannelsOutbound, conferences, inbound optimization
ToolsTBD
DurationMulti-year (began June 2021)
Results
Market expansion program
6

U.S. states with signed contracts

Kentucky, Georgia, Louisiana, Utah, NJ, Illinois

$500K+

ARR from channel partner contract

150+ Human Services Agencies nationwide

$2M

Funds moved through the platform

Cumulative transaction volume

3:1

LTV : CAC ratio achieved

Initial customer acquisition efficiency

The Company

Financial aid distribution, made traceable.

ESTHER is a provider of technology and financial services that enable the quick, safe, and traceable distribution of financial aid from organizations to vetted recipients.
The Challenge

A credibility gap in a heavily regulated market.

In June 2021, ESTHER — a FinTech platform facilitating the distribution of funds to those in crisis via a pre-paid card solution — approached FullFunnel with the goal of expanding from the UK into the US. ESTHER works to financially empower the most vulnerable in society through a network of nonprofit partners, but the lack of existing credibility and penetration in the US made this a challenge, particularly within an industry steeped in regulation and red tape.
The Approach

An outsourced demand generation, sales, and pipeline function.

FullFunnel provided a dedicated team spanning demand generation, sales consulting, and pipeline management, owning the revenue generation function end to end.
Workstream 1

Demand generation & pipeline management

Owned the revenue generation function from demand generation through close.

Identified issues within the sales cycle and ran structured tests
Optimized messaging, targeting methodology, and channel selection for inbound leads
Workstream 2

Market expansion strategy

Supported ESTHER's go-to-market expansion strategy as priorities evolved.

Assisted with demand generation strategy set-up
Quickly pivoted strategy to match shifting program priorities
Workstream 3

Conference & channel partner strategy

Built credibility and opened new channel relationships in a relationship-driven industry.

Built and executed a conference strategy and attendance plan
Supported the channel partner contract that became ESTHER's largest ARR driver
Why It Works · FullFunnel's Role

Credibility compounds. So does the pipeline.

FullFunnel builds and runs full-funnel revenue programs that combine demand generation, sales consulting, and pipeline management into a single outsourced function. The ESTHER engagement is a proof point: entering a new, heavily regulated market took more than outreach volume — it took the right channel partnerships and government relationships to build credibility. That combination is what turned a UK-proven platform into a multi-state, multi-channel U.S. business.

Want a number like these on your funnel?

Bring us your current motion. We will tell you which lever moves first and what it takes.
Request a consultation