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Client Success Story — Dempsey, Roberts & Smith

185% more leads for a law firm stuck on underperforming Google Ads

How FullFunnel revamped a law firm's Google Ads strategy and inbound funnel to increase lead volume and prospective-client trust.
Client profile
Dempsey, Roberts & Smith, Ltd.
IndustryLegal services
AudienceProspective legal clients
ProgramPaid search & inbound funnel
ChannelsGoogle Ads, social media, website
ToolsGoogle Ads
DurationTBD
Results
Paid search & inbound funnel
185%

Increase in monthly leads

Before: ~10 leads/month at $400 cost per lead

The Challenge

Google Ads spend without qualified return.

Dempsey, Roberts & Smith, Ltd. is a full-service law firm that was facing challenges with its online presence and advertising efforts, particularly with Google Ads. The firm's previous provider was producing a handful of calls each month, but only a small fraction of those leads were qualified potential new clients. Before working with FullFunnel, the firm was spending $4,000 per month on Google Ads and receiving an average of 10 leads, at a cost per lead of $400 and a lead conversion rate of only 10%. The firm needed to revamp its Google Ads campaigns to increase the number of potential cases attorneys were reviewing each month, while also driving down cost per lead and cost per client.
The Approach

A narrower, more relevant paid search and trust-building website.

FullFunnel worked with law firm stakeholders to revamp its digital marketing efforts.
Layer 1

Google Ads overhaul

A more narrow keyword set, more relevant text and display ads, and improved campaign structure and landing pages.

Layer 2

Social media presence

Increased presence on social media to complement paid search efforts.

Layer 3

Website trust changes

Changes to the website that increased prospective clients' trust in the firm.

Why It Works · FullFunnel's Role

Precision beats spend.

FullFunnel rebuilds paid search campaigns around precision, not just volume. The Dempsey, Roberts & Smith engagement is a proof point: a narrower keyword set and more relevant creative outperformed a broader, unfocused campaign. Paired with website changes that built trust, the firm saw lead volume climb without simply spending more.

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