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FullFunnel Increases New Client Sign-Up By 240%

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About DAWA

Disability Advocates For Working Americans (DAWA) provides assistance with signing up for social security disability insurance, and supplemental security income, and support for individuals who have been denied benefits. Individuals using an advocate are 50% more likely to be successful than those that file the paperwork on their own. 

Introduction

Disability Advocates For Working Americans (DAWA) provides assistance with signing up for social security disability insurance, and supplemental security income, and support for individuals who have been denied benefits. Individuals using an advocate are 50% more likely to be successful than those that file the paperwork on their own. The marketplace is saturated with service providers, most of whom provide nationwide services. DAWA was reliant on paying for a pre-qualified leads list, at a cost of just over $20 per lead and a low conversion rate on those leads of 7%. Only a small portion of conversions led to successful cases. The firm only received payment for successful outcomes months later.

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The Problem

How to effectively compete in a tight market and generate qualified leads at a sustainable price point when the profit margin per successful case is low. 

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The Solution

The key to success in this case was to:

  •  identify audiences that self-identify and then
  • engage directly with each audience - simple language, compelling message

Recognizing that a nationwide audience is not homogenous we created several specific and targeted paid campaigns based on a variety of demographic attributes, including:

  • Geography,
  •  Income level, and
  • Percentage of population in certain age brackets.  

We developed specific landing pages for each group that spoke directly to their needs, highlighting the importance of using an advocate including some compelling statistics. 

Each campaign was aggressively monitored doubling down on keywords and actions that successfully converted and removing elements that did not lead to successful conversions. We analyzed new form submissions, listened to recorded intake calls to further understand and finetune the campaigns, and reviewed daily signups by running reports from their intake system.

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The Outcome

By the end of the pilot period (the first six weeks) we already surpassed our targets, as follows:

  • Generated 161% more leads for a third of the prior spend
  • The conversion rate for those leads more than quadrupled, from 7% to just over 28%

Completing the pilot and moving into the full ramp-up, the firm was able to confidently move 100% of their lead generation efforts into the paid campaign, and we were able to maintain the same levels and ratios of success.

Don’t Just Take Our Word For It

Hear from FullFunnel clients about their experiences working with our GTM & RevOps support teams

When your personal name is attached to revenue goals, you have to have the right outside partners by your side. They have to be strategic thinkers, have the technical expertise, bring the right attitude, and combine it all with a business acumen to understand your business and that of your prospects. FullFunnel brings that and more. We are enormously grateful for their partnership, agility, doggedness, and even candor when needed. I know they won’t stop until we reach our goals and everyone is happy.

partnermd
Kristin Richardson Chief Sales & Marketing Officer, PartnerMD

FullFunnel is invaluable in executing campaigns, initiating new concepts, facilitating compliance approvals, and participating as part of Adhesion's marketing team.

Adhesion Wealth
Wendy Whitehurst Head of Marketing, Adhesion Wealth

The FullFunnel team has exceeded expectations and has proven to be a great partner, providing the resources, support, and expertise we needed to hit our growth targets.

Zumba
Lucy Levy VP of Global Acquisition,  Zumba

Working with the FullFunnel team has been great. They are honest, flexible, and motivated and we appreciate the breadth and depth of their team. They’ve elevated our brand and we’ve seen a significant improvement in our Google page ranking…

InvestiQuant
Scott Andrews Co-Founder and CEO, InvestiQuant

I have been impressed with FullFunnel’s ability to quickly learn and acquire the needed acumen to pitch our technical services…

NTS
Jason Youmazzo Director of Sales Operations, NTS

Partnering with FullFunnel empowered us to streamline and scale our sales operations at GLOBO…

Globo
Tyler Robinson Commercial Operations Director

FullFunnel’s Sales Operations team has been exceptional to work with in streamlining our CRM and reporting capabilities…

Capturely
Rob Eyler CEO, Capturely

FullFunnel has been amazing to work with. They have helped us build a pipeline, improve our demos, and begin closing deals…

Willdan
Jason Steinbock Director of Business Development, Willdan

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