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Why It’s Impossible to Execute a Sales and Marketing Audit Alone

Taking on a new role as a CRO or VP of Sales is challenging under the best circumstances. In your first 30-90 days, you're likely inheriting a pipeline you didn’t build, working

Matthew Iovanni

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Customer Success vs. Customer Service

Customer Success and Customer Service are two terms that are often used interchangeably, but they are distinct concepts that require different approaches.