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Tech Stack Management

Reduce revenue ops tech stack debt and waste, and ensure tech stack ROI with FullFunnel's comprehensive tech stack management solution.

Choosing the Right Tech Stack is Critically Important

Managing and optimizing your technology stack is crucial for the efficiency and effectiveness of your sales and marketing teams. In today’s rapidly evolving landscape, sales and marketing departments are increasingly integrating AI, streamlining tech sprawl, and designing a tech stack that can carry them through the next five years and beyond. At FullFunnel, we specialize in comprehensive Tech Stack Management services designed to streamline your operations, improve team alignment, and boost overall productivity. Our solutions ensure that your tech stack is not only efficient but also future-proof, empowering your teams to leverage cutting-edge technologies and maintain a competitive edge in the market.

Our Tech Stack Management Services Include

rocket-duotone-2CRM Administration & Optimization

Ensure your CRM is tailored to your business needs, fully optimized for user adoption, and aligned with your sales processes. Our team is proficient in managing Salesforce, HubSpot, and other leading CRMs, ensuring your data is accurate and actionable.

user-tie-duotone 2Sales Enablement Tools Administration

Manage and optimize tools such as sales automation platforms, lead scoring systems, and communication tools to enhance your sales team’s performance. This includes setting up workflows, automating repetitive tasks, and ensuring seamless integration with your CRM.

chart-user-duotone2Dashboard & Reporting Management

Create and maintain dashboards that provide real-time insights into your sales and marketing performance. Our team ensures that you have the metrics you need to make informed decisions quickly.

gear-complex-code-duotone 1Change Management

Implement a structured approach to managing changes in your tech stack. This involves documenting changes, analyzing their impact, and communicating updates effectively across your organization to prevent disruptions.

headset-duotone-solid-whiteTraining and Support

Provide ongoing training and support to ensure your team is fully equipped to leverage your tech stack. This includes regular training sessions, user guides, and a dedicated support team to address any issues promptly.

Common Tech Stack Management Challenges

align-slash-duotone-solid 1Misalignment Between Sales and Marketing Teams

Fragmented tools and processes can lead to misalignment, causing data silos, inefficient workflows, and poor lead quality. Ensuring that both teams use integrated tools and have aligned goals is crucial for cohesive operations.

laptop-mobile-duotone2Inefficient Use of Technology

Many sales reps spend a significant portion of their time on administrative tasks rather than selling. Automation and effective tool management can help free up their time for more productive activities.

gear-complex-duotone-solid 1Complex Change Management

Managing changes in your tech stack can be complex and prone to errors if not handled properly. Effective change management processes are essential to prevent disruptions and ensure smooth transitions.

binary-slash-duotone-solid 1Data Integrity Issues

Inaccurate or inconsistent data can hinder your sales and marketing efforts. Regular data audits, clean-up activities, and robust data governance policies are necessary to maintain data integrity.

user-robot-duotone-solid 2Analyzing Opportunities for Integrating AI Tools

Identifying and leveraging areas where AI can be integrated into your tech stack is vital for staying competitive. AI tools can enhance data analysis, automate repetitive tasks, and provide valuable insights. Conducting thorough evaluations to pinpoint where AI can drive the most significant impact will ensure your sales and marketing teams are equipped with cutting-edge technology for optimal performance

How It Can Negatively Impact Your Business

Inefficiencies in managing and optimizing a technology stack can significantly impact the cost-effectiveness of sales and marketing programs. Here are some key insights on how poor tech stack management can lead to financial losses and operational inefficiencies:

Feature Redundancy and Tool Overlap

Many organizations suffer from using multiple tools with overlapping functionalities. This not only increases subscription costs but also leads to complexities in training and maintenance. For instance, if your sales team uses several different tools for similar tasks, it complicates workflows and creates room for errors and miscommunication. Consolidating tools and eliminating redundancy can help save costs and improve efficiency.

Data Fragmentation and Inconsistencies

Using disparate tools can lead to data being scattered across multiple platforms, making it difficult to maintain accurate records. This fragmentation can result in data discrepancies, hindering effective analysis and reporting. Poor data management can also lead to lost opportunities and misinformed decision-making, which directly impacts revenue generation.

Increased Administrative Burden

Sales representatives often spend a significant portion of their time on administrative tasks rather than on selling. Inefficient tech stack management can exacerbate this issue, causing reps to navigate between various tools, leading to reduced productivity. Automating repetitive tasks and streamlining tool usage can free up valuable time for sales reps to focus on high-value activities.

High Costs of Supporting Inefficient Tech

Maintaining an inefficient tech stack can be costly, both in terms of direct financial outlay and the time required to support these tools. The lack of integration and poor fit of tools with business needs often leads to additional spending on tech support, data handling, and consultancy services. Right-sizing your tech stack and ensuring it aligns with your business goals can mitigate these costs and improve overall ROI.

Lost Revenue Opportunities

Inefficient management of the tech stack can lead to delayed lead follow-up, poor lead qualification, and ineffective tracking. These issues can result in missed opportunities and lower conversion rates. Implementing a centralized CRM and automating the lead handover process between marketing and sales can enhance collaboration and boost conversion rates.

Why Choose FullFunnel?

user-tie-duotone2Expertise and Experience

With years of experience and a global footprint, FullFunnel offers unmatched expertise in managing tech stacks for organizations of all sizes, from Fortune 500 companies to early-stage startups.

chart-user-duotone2-1Flexibility and Customization

Our services are designed to be flexible, catering to your unique needs. Whether you need full-stack management or specific tool optimization, we provide solutions that fit your requirements.

bullseye-arrow-duotone2Proven Results

Our clients have seen significant improvements in sales performance, data accuracy, and overall operational efficiency. Our sprint-based workflows and dedicated subject matter experts ensure you achieve your goals quickly and effectively.

For more information on how FullFunnel can transform your tech stack management, visit our 
Data Operations Service page and explore our comprehensive RevOps offerings

Meet the Management Team

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Matthew Iovanni

Managing Partner

Matthew co-founded FullFunnel in the fall of 2015 to help organizations build world class sales and marketing engines. Matthew's previous experience includes essentially every position in a sales and marketing department from SDR, to marketing analyst, to manager, to VP of sales and marketing across organizations ranging from under 10mm in revenue to over 150mm in revenue. Armed with a passion for turnarounds and a relentless requirement for achievement, Matthew brings his straight-talk style of delivery to every aspect of the FullFunnel product. His favorite saying is that in sales and marketing, "2 + 2 does not equal banana" and he believes that all sales and marketing challenges can be explained using sixth-grade math and a spreadsheet. Matthew lives in New Hampshire with his family and two dogs and loves to ski, wakeboard, and operate heavy machinery in his spare time.

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Stephen Barone

COO

Stephen co-founded FullFunnel in 2015 to help organizations build sustainable sales and marketing programs. Bringing years of experience in both the tech and service sectors, he is passionate about operational efficiency and continuous improvement. With both strategic and tactical acumen in a number of business areas, Stephen leads FullFunnel's resource management, objectives & key initiatives, internal business systems, and partnerships. Stephen attended Roger Williams University and majored in Marketing and Management, and was a four year standout on the lacrosse team. He received his Masters of Business Administration from Endicott College. Stephen lives on the North Shore of Massachusetts with his wife and two boys, and is an avid fisherman.
Luke George Headshot
Luke George

Managing Director, Revenue Operations

"Every day I open the front door of the office and step into dozens of companies in the process of building successful sales and marketing futures."  Luke first walked through the doors of FullFunnel 5 years ago as a sales and marketing analyst with one goal in mind: Experience as many sales and marketing problems as possible. Originally hailing from a start-up background in college, he recognized early on that he know nothing about how companies built the people, process, and platforms used to actually get a company off the ground. Joining FullFunnel, he worked through sales execution work cold calling law firms, marketing projects creating ad campaigns for tech companies, and moved to operations to learn the connective tissue that holds all sales and marketing teams together. From there, he ran FullFunnel audits for two years meeting hundreds of companies in crisis or evolution and found his niche in as many sales and marketing problems as possible. Now he's SVP of Product on FullFunnel, focused on building people, process, and platforms to create the next generation of sales and marketing sucess.
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Genie Lutz

Executive Vice President

Genie attended Rice University. She graduated with a BS in Biology and Business. She was a partner at PWC for many years working in their London office and actually paid a key role in the coming together of the two legacy firms. She is passionate about working with professional services and organizations that are struggling to meet their growth objectives. She loves nothing more than rolling up her sleeves and finding cost-effective solutions. Genie lives in Washington State, and would be happy to take you on a hike to see some of the most beautiful views in the PNW.
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Tyler Williams

Managing Director, Revenue Operations

Tyler attended Brown University where he played basketball for the Bears and recieved a degree in Business, Entrepreneurship, and Organizational Studies. Tyler joined the FullFunnel team in July of 2018 as a Digital Marketing Analyst, before moving on to become a Digital Strategist where Tyler worked for a few years driving marketing strategy and execution for clients of all sizes and industries. Tyler's next step was in the Account Management group where Tyler fell in love with uncovering the connections between targets, messages, and channels to help build go-to-market plans for his portfolio of accounts while focusing on building repeatable ways of scaling demand generation. In 2022 Tyler transitioned to the Director of Sales Consulting, leading the consulting group's effort to help our clients find definitive answers to their most pressing sales and marketing questions. In his spare time Tyler enjoys watching sports, fishing, and cooking.
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Ryan Kelley

Vice President of Client Services

Ryan attended the University of Massachusetts Amherst and graduated with a BS in Sport Management. After 15 years working in various sales and sales leadership roles in the sports and entertainment industry in Boston, Ryan was looking for a new challenge. He joined the FullFunnel team in July of 2021 as a Business Development Manager. Faced with a rapidly expanding staffing operation, Ryan was transitioned to Director of Staffing Operations in September of 2021 where he currently oversees the organization's fully managed outsourced staffing and direct to hire staffing placement service lines. Ryan lives in Connecticut and is still an avid Boston sports fan.
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David Mercurio

Managing Director, Revenue Operations

David graduated from Quinnipiac University, earning a B.S. degree in Marketing and a Master's degree in Business Administration. Eventually, he discovered his passion in the Boston Tech space, working for numerous early-stage startups in both individual contributor and sales leadership roles. It was in these roles that David learned the real value of sales efficiency and robust processes. Now, as the Director of Sales Operations at FullFunnel, David and his team collaborate with diverse clients across multiple industries. They assist not only with the setup and optimization of the clients' sales tech-stack, but also with the overall best practices and processes in sales operations that result in exponential growth over time.
TESTIMONIALS

Hear It From Our Clients

“When your personal name is attached to revenue goals, you have to have the right outside partners by your side. They have to be strategic thinkers, have the technical expertise, bring the right attitude, and combine it all with a business acumen to understand your business and that of your prospects. FullFunnel brings that and more. We are enormously grateful for their partnership, agility, doggedness, and even candor when needed. I know they won’t stop until we reach our goals and everyone is happy.”

Kristin Richardson
Chief Sales & Marketing Officer | PartnerMD

“FullFunnel is invaluable in executing campaigns, initiating new concepts, facilitating compliance approvals, and participating as part of Adhesion's marketing team.”

Wendy Whitehurst
Head of Marketing | Adhesion Wealth

“The FullFunnel team has exceeded expectations and has proven to be a great partner, providing the resources, support, and expertise we needed to hit our growth targets.”

Lucy Levy
VP of Global Acquisition | Zumba

“Working with the FullFunnel team has been great. They are honest, flexible, and motivated and we appreciate the breadth and depth of their team. They’ve elevated our brand and we’ve seen a significant improvement in our Google page ranking. We’ve also realized a gain in the quality of our leads, and a reduction in the length of the sales cycle - which I believe is due to the excellent educational content they have helped us create. I’d recommend any company that is considering hiring a marketing person to first consider FullFunnel.”

Scott Andrews
Co-Founder and CEO | InvestiQuant

“I have been impressed with FullFunnel’s ability to quickly learn and acquire the needed acumen to pitch our technical services. FullFunnel was able to accelerate our outreach beyond our existing resources and thus strike the delicate balance between optimized at-scale outreach with the critical aspect of personalized sales.”

Jason Youmazzo
Director of Sales Operations | NTS

“Partnering with FullFunnel empowered us to streamline and scale our sales operations at GLOBO. As a rapidly growing company, it was crucial to understand our current state and identify the gaps needed to reach our goals. FullFunnel provided a thorough audit and customized a go-forward sales strategy that addressed our Revenue Operations challenges, leading to better organization and efficiency in our team structure and processes. FullFunnel’s training and development efforts have not only elevated our sales skills but have also ensured consistent application of these best practices. Our sales performance has notably improved, putting us on a solid path toward achieving our growth objectives.”

Tyler Robinson
Commercial Operations Director | GLOBO

“FullFunnel’s Sales Operations team has been exceptional to work with in streamlining our CRM and reporting capabilities. They expertly merged our two HubSpot environments, resulting in a centralized CRM, making data-driven decision-making and performance tracking simpler. Furthermore, they cleaned up our CRM and built insightful custom reports. Thanks to FullFunnel, we now effectively leverage our consolidated data, optimizing ad spend and business growth.”

Rob Eyler
CEO | Capturely

“FullFunnel has been amazing to work with. They have helped us build a pipeline, improve our demos, and begin closing deals for our Software as a Service product. They took the time to learn about our product, find the best targets and build good great targets. They really feel like part of our team. I highly recommend them for anyone looking to grow a pipeline. We have been so impressed that we have expanded our work together to serve other business units.”

Jason Steinbock
Director of Business Development | Willdan

Blog

Revenue Operations Resources

Do you want to keep up to date on best practices for revenue operations? Then this is the blog for you! We cover demand generation, pipeline management, customer success, and other hot topics so you can stay competitive in a RevOps landscape.

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