Law Firm Intake
Invest in What Matters Most


Ensure every potential new client (PNC) is answered promptly and professionally.

Is Your Firm Meeting Client Expectations?

Best practice requires that all incoming calls from potential new clients be answered promptly, within the first several rings. Does your firm hit that benchmark? 

Studies show that 48% of law firms take more than three days to respond to PNCs, leading to lost opportunities. Don’t let your firm be part of that statistic.

Returning calls within the first 24 hours is a myth. 

PNCs that receive a response to a voicemail within the first hour are seven times more likely to hire your firm.

TESTIMONIALS

Success Stories

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“Fullfunnel provides a fully outsourced intake solution for VB attorneys, both for paid and organic client acquisition with established new client targets per month.  In 2024, we have consistently bettered that target, most recently with a 2x success rate.”

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“Fully documented the intake process with flow diagrams from initial contact to either signed client or rejection.  Automated all email scripts, in both English and Spanish. Helped move the entire operation offshore to a 24/7 call center, resulting in significantly cheaper operating costs and increasing new client signups by 240% ”

 

“Assisted with intake during no office hours as concerned with the speed and quality of inhouse intake who reported one successful follow-up connection from 247 leads generated from a Facebook campaign. FullFunnel legal  intake specialist generated two successful connections out of 14 leads, both with mini-class action potential."

Why Timely Responses Matter

According to the American Bar Association (ABA), 35% of law firms never respond to web-generated leads, and 60% lack a structured follow-up process. 

Does this sound like your firm?  

We help you not only fix this issue, but excel in speed of response to drive PNC signup and retention. 
Our approach ensures you never miss out on potential clients by streamlining your intake process, ensuring immediate responses, and maintaining regular follow-up.

Streamline Your Client Intake Process with Our Professional Services

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Enhance your lead management with our efficient and effective intake solutions. Our streamlined approach uses a concise set of discovery questions to evaluate lead quality, ensuring immediate responses and consistent follow-ups until the client is either signed or rejected. By implementing our strategies, your firm can significantly improve conversion rates and client satisfaction.

Why Choose Us?

  • Dedicated Intake Specialists: Our professional intake specialists can either augment your existing team or provide a complete outsourced solution, ensuring every lead is handled with care and professionalism.
  • Improved Conversion Rates: With our systematic approach, you’ll see an increase in client conversions and overall satisfaction.
  • Consistent Follow-Up: We ensure regular follow-ups with leads, maintaining engagement and increasing the likelihood of conversion.
  • Efficient Lead Evaluation: Our targeted discovery questions quickly assess lead quality, so you can focus on the most promising prospects.

Our Services

  • Lead Management: Comprehensive intake processes that ensure no lead is overlooked.
  • Professional Handling: Each lead is managed with the highest level of professionalism and efficiency.
  • Flexible Solutions: Whether you need to enhance your existing team or require a full outsourced solution, we have the right option for you.

    Improve your intake process today with our expert services and watch your client satisfaction and conversion rates soar.

FullFunnel Proudly Serving

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Resources

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